Contact — Acara Institute

Have a question about solar panels, heat pumps, EV chargers, or home energy upgrades? We’re happy to hear from you.

We’re a small research team, so we don’t have a phone line or live chat — but we do read every message and reply personally.

How to reach us

Email is coming soon. Check back shortly — we’re setting up a dedicated contact address and will have it live here within a few days.

In the meantime: Most questions about solar costs, heat pump rebates, EV charger installation, and tax credits are answered in our research guides. It’s worth checking there first — we’ve tried to cover the most common homeowner questions in detail.

What we can help with

We’re best placed to answer questions about our research, correct factual errors in our guides, or hear feedback on what topics we should cover next. We’re not able to provide personalised installation quotes or act as a contractor referral service.

Acara Institute is an independent research publication. We do not represent any installer, manufacturer, or energy company. For installation enquiries, please contact licensed professionals in your area.